Me and my husband had lunch on the balcony on Halloween. We waited about 5 minutes once we were sat before being acknowledged. Then a server walked by and stated she would be right with us. Then we waited another 5 minutes before she came back. She brought my husband's drink out after a bit but forgot mine. I waited another few minutes for my drink. Food came out quickly. My husband ordered chicken fingers. The server did not bring out any bbq sauce. We waited another 5 minutes for the sauce. Food was mediocre. When we finished eating she was no where to be found. We had to find another server to get our check. We were then told gratuity was already added since it was a holiday. Then we saw why we got such awful service. The server didn't have to work hard and earn her tips.
Wonderful view on the balcony, that is the only good thing I can say about our experience. The server took our drink order, my wife and I each ordered a drink and a glass of water the drinks were not great and we never got the water even with a couple of reminders. After 40 minutes (with other tables with larger groups being seated after us had their food order taken) I flagged the server down after a couple of ignored attempts, we finally had our food order placed. Then it took another 35 minutes to get the food (our appetizer came out after we had recieved our entrees) the food was no where as good as other places we have eaten in New Orleans. My recommendation would be pass this establishment and go elsewhere.